Samples of Work with Infosys
SCE.com Experience
I was hired in 2019 by Infosys as a Web Domain Content Lead to consult on all content-related services and content updates to the sce.com site. My duties have included:
WCAG audit and compliance management
WCAG document remediation
Copywriting for alerts, navigation, maintenance communications
Copy editing
Translation management for 18 languages: translation submission and translation placement, UX and testing translations
Wireframe design
Content optimization
Project management and implementation
Staff training for web services, content development, Teams, Planner, WCAG, Wiki
Ticket management and coordination
Chatbot management
Content management and optimization throughout the sce.com site.
Manage updates, alerts, and any changes related to Public Safety Power Shutoff events due to wildfires and high winds, rotating outage alerts and content updates, and maintenance alerts.
Using existing platform components, I am restructuring page content within sce.com for a simple user experience based on the content provided by the Corporate Communications business team. Additionally, I select images that convey the message and meet SCE's brand guidelines.Â
Collaborating and consulting on upcoming redesign efforts as the content SME
