Who is Candace Loya?

Digital Content & Communication Strategist,
Content Expert, Solutions Consultant

Image of Candace Loya

Introduction

With a proven track record of over 15 years, I have mastered the art of translating complex ideas into engaging and accessible content across various mediums. With a strategic approach to aligning business goals with communication and marketing initiatives, I have contributed to cohesive brand narratives. I emphasize efficiency and cost-effectiveness, which speaks to my ability as a strategist and highlights my commitment to delivering value. In a fast-paced and ever-evolving industry, my versatility and focus on customer-centric experiences sets me apart as a Subject Matter Expert in the field.

Contact Information

Call or Text: (909) 838-3689

Email: cspencer909@gmail.com

Core Competencies

Strategic Content Management & Solutions

I graduated from CSUSB in 2003 with a Bachelor of Arts in English  - Creative Writing  and have expanded my expertise as the Subject Matter Expert in:


Communication Strategy

10+ years experience in communication strategy:

Leadership & Development

15+ years experience in leadership roles:

Technical Tools & Skillsets

Tools & Platform skills include:

Professional Experience

SENIOR WEB DOMAIN CONTENT LEAD - INFOSYS BPM LTD
Rosemead, CA · 2019 - Present 

Crafting and executing change management strategies to support website project coordination and feature integration.


COMMUNITY CONTENT MANAGER  ·  ESRI
Redlands, CA  ·  Dec 2017 – Dec 2018 

COMMUNICATIONS STRATEGIST  ·  INLAND EMPIRE HEALTH PLAN (IEHP)  
Rancho Cucamonga, CA  · Feb 2016 – Dec 2017

Additional Experience

WEB CONTENT WRITER, Loma Linda University Health, 2013 – 2016

VOLUNTEER SERVICES COORDINATOR, Loma Linda University Health, 2011 – 2013

VOLUNTEER SERVICES SUPERVISOR and ACADEMIC AFFAIRS SPECIALIST, LifeStream Blood Services, 2008 – 2010

REGIONAL NEWSPAPER IN EDUCATION MANAGER, Los Angeles Newspaper Group, 2006 – 2008

ASSISTANT EDITOR, SPECIAL PUBLICATION, Los Angeles Newspaper Group, 2005 – 2006


Additional Work Samples 

Education and Training

ONLINE MARKETING PROFESSIONAL CERTIFICATE – SEARCH MARKETING, California State University, San Bernardino, CA 2019 

CERTIFICATE IN LEAN PROCESS IMPROVEMENT, Simpler Consulting & IEHP, Rancho Cucamonga, CA, 2017

CERTIFICATE IN PROFESSIONAL GRANT DEVELOPMENT AND MANAGEMENT, California State University,

San Bernardino, CA, 2007

BACHELOR OF ARTS - ENGLISH - CREATIVE WRITING, California State University, San Bernardino, CA, 2003

Community Associations

MEMBER, MENTOR, VOLUNTEER, GUEST SPEAKER – California State University, San Bernardino Alumni Association & Career Center, 2004 – Present

MEMBER – International Association of Women (IAW), 2018 - 2020

HEALTH CARE PANEL EXPERT – Jive Software, Jive World Conference 2017

MEMBERSHIP & MARKETING CHAIR, VICE PRESIDENT OF ADVISORY BOARD - California State University, San Bernardino Robert & Frances Fullerton Museum of Art (RAFFMA), 2012-2016

MENTOR - Arrowhead United Way, Women’s Leadership Committee, 2014-2015